Fractured Axel

Hi

This is my first post and I would welcome any advice!

Last week I was stupid enough to fly my Prism Quantum into a tree!!
I thought it was stuck there for good but with much pulling I managed to finally drag it out but found that one of the lower spreader rods was left behind!!

So I went on to the Prism US website and although the parts prices were fine the postage costs to the UK are an arm and a leg!

I have tried to contact the only UK dealer that I am aware of, Kiteworld, by phone for the last 3 days and only get the answerphone!

I am not impressed and want to know if I can buy alternative parts at a reasonable price from someone else in the UK?

I reckon I need some carbon 5mm rod and standoff retainers to put my kite back together.
Any advice on UK suppliers would be welcomed
thanks

Try contacting these people:
http://www.thehighwaymen.co.uk/PBSCCata ... ID=1648679

There is a section of kite shop links on the forum here.

Mike.

Buy 5mm rod here in the UK then If you want specific Prism fittings email Prism US and ask for a "small package charge".

When I had mine I think some of Quantum frame parts I think are carbon tube stuffed with glass fibre smaller rods. My advice would be replace them all with carbon tube. It made it a lighter more responsive kite but you'll need to learn how to avoid trees in the future.

Last time I needed specific Prism fittings for my Micron stack they charged $13 to ship them. That was cheaper than getting them else where in Europe!

Thanks for the information guys

Has anyone ever actually spoken to Kiteworld?

Tried calling over 5 days (answerphone) and an email with no response ; pretty shoddy IMHO!

That doesn't match my experience with them. I've bought stuff from them quite a few times in the recent past. They're not always the fastest to reply to e-mail, but I've never had problems getting in touch with them by e-mail or phone.