Just came back from Weymouth kite festival (pictures posted here
). Saw Chris and had a chat with him. Basically, there are two more or less separate issues:
1) Chris way way WAY underestimated the interest in the SuperFly, which means that the scale of the operation is far bigger than he anticipated. On top of that come the lack of experience in running a kite-making enterprise and the vastly increased work load of his university studies (I can completely vouch for that as a university lecturer: workload for students in year 2, compared to year 1 is of a different magnitude). All that means his initial estimates as to when kites would be ready were completely unrealistic. I think I can speak for at least the majority of the people who ordered a SuperFly when I say that that delay is not a major issue (for me, it isn't an issue at all). I'm sure most people can understand that he, maybe naively, misjudged what it would take to get the ordered kites out on time.
2) Lack of communication, not or hardly replying to e-mails. I said to him that the delays, for which he felt bad, were not the major issue, but the almost complete silence was. Chris readily admitted he had been crap at this front, and he said he would really try and improve that aspect of the enterprise. Basically, if things take longer than expected, just let people know.
Cogee, without mentioning names, I did say an Australian guy on FA was pretty pissed off. I hope things will improve from here onwards, and that we will all (including me!) get our ordered kites soon now. I really want Chris to succeed in this; one, because he's a friendly guy with his kiting heart in the right place, and two, because the interest in kite flying is clearly decreasing, with one maker/shop after the other closing down, so a new kid on the block deserves to make it.
I seriously hope Chris has been shaken awake and that communications will improve, and that his kite-making enterprise proves a success.
And just to prove that a SuperFly is not a mythical beast: